Safety Culture (SOPS) Surveying

Improve the culture that improves patient safety

Patient safety has been the most important quality activity for children’s hospitals in recent years.  Safety Culture Surveys are an important step in improving the work culture that impacts the delivery of safe care.   Partnering with Configo, an expert in the safety culture survey process, will deliver significantly higher response rates, identify and distribute more meaningful insights, and reallocate valuable staff time from administrative tasks to improvement projects.

Differentiators

At Configo we are experts at building and deploying the AHRQ SOPS 2 Safety Culture surveys.  Consider the benefits of partnering with us:

Concierge Project Management

Full project management that allows hospital staff to stay focused on quality improvement and not administrative tasks.

Confidential, Secure Process

Smart and confidential promotion tools to target reminders to the right audience, with the right message, at the right time – resulting in significantly higher response rates.

Meaningful and Actionable Insights

Advanced analytics provide hospitals with more than simple averages.  We bring the voice of the employee to life.

Trends and Safety Measure Integration

Connect your results to previous survey results (whether or not Configo was the survey partner) and safety measures (optional) for additional insights.

Smart, Intuitive Reporting

Near instant reporting available at the level of granularity you decide, delivered to the right people.

Co-developed with Pediatric Hospitals

Configo focuses on solving quality and safety improvement challenges for pediatric hospitals.

Differentiators

At Configo we are experts at building and deploying the AHRQ SOPS 2 Safety Culture surveys.  Consider the benefits of partnering with us:

Concierge Project Management

Full project management that allows hospital staff to stay focused on quality improvement and not administrative tasks.

Confidential, Secure Process

Smart and confidential promotion tools to target reminders to the right audience, with the right message, at the right time – resulting in significantly higher response rates.

Meaningful and Actionable Insights

Advanced analytics provide hospitals with more than simple averages.  We bring the voice of the employee to life.

Smart, Intuitive Reporting

Near instant reporting available at the level of granularity you decide, delivered to the right people.

Connecting Results

Integration of survey results with Quality & Safety outcomes data to show the full picture

Co-developed with Pediatric Hospitals

Configo focuses on solving quality and safety improvement challenges for pediatric hospitals.

Our Healthcare Experts

We bring decades of experience delivering analytical value to healthcare organizations across the globe

Our Healthcare Experts

We bring decades of experience delivering analytical value to healthcare organizations across the globe

Culture Safety Client Use Cases

Learn more about the challenges our clients are facing and how they’re using our best-in-class benchmarking tools

Our Hospital Administers The Safety Culture Survey Each Year. Why Would We Pay Configo For This Service?

Many hospitals self-administer the safety culture survey or use a “free” service.  Our approach will save you more than an FTE in time savings while delivering results that accelerate your patient safety goals and outcomes.  We’ll help you trend performance year over year, link the survey results with your actual safety outcomes data (optional), and provide insights that also improve employee retention.

We Struggle With Response Rates To Our Survey, How Can You Help Us To Improve Our Performance?

Ensuring confidentiality and using real-time response rates by department & clinical area, linked to dynamic outbound promotion tools, we supercharge our clients’ survey engagement.

We Already Have A National Vendor.  Why Should We Change?

Unlike our competition, we only work with pediatric hospitals.  This results in pediatric hospital-specific customizations, insights, and comparisons. We can take your previous results and still provide trends. Additionally, our concierge service is second to none.

Equity

Explore our Equity benchmarking solution for actionable insight on relative performance to reduce inequality

Equity

Explore our Equity benchmarking solution for actionable insight to reduce inequality

Children’s National Hospital

“Configo represents a solution to one of our major challenges: providing our clinicians and administrators with credible, comparative outcomes data.”

David Wessel MD
Chief Medical Officer for Hospital and Specialty Services

Children’s National Hospital

“Configo represents a solution to one of our major challenges: providing our clinicians and administrators with credible, comparative outcomes data.”

David Wessel MD
Chief Medical Officer for Hospital and Specialty Services