Safety Culture (SOPS) Surveying

Connect workforce safety with patient outcomes to drive improvement

Linking Data sets to Create More Value

Safety Culture surveys were a “tick the box” exercise with inconsistent response rates and no real-time reporting, Configo’s Safety Culture Surveys link data sets to create more value from your Safety Culture results.

We build and deploy AHRQ SOPS 2 Safety Culture surveys with your custom questions seamlessly integrated into the survey process.  We provide your team with real-time responses reported by division and leader. We connect Quality & Safety outcomes data with your survey response data. Our reporting pack is Joint Commission ready.

Real time reporting, better response rates and linking data sets to create more value from your survey results.

Opus Safety Culture is a part of the Opus suite of interconnected products, which uniquely allow our clients to seamlessly connect outcomes across modules. Want to understand the correlation between surgical outcome, re-admission, and the patient experience, for example? Now you can.

Differentiators

Our solutions are co-developed with pediatric hospitals to serve their unique needs

Real-Time Responses

Real-time survey response feedback to optimize response rates

Smart Promotion Tools

Smart promotion tools to target reminders to the right audience, with the right message, at the right time

Performance Comparison

Historic performance comparison (including ability to compare to years when Configo was not the survey administrator)

Near Instant Reporting

Near instant reporting, following survey conclusion, available at whatever level of granularity you seek

Connecting Results

Integration of survey results with Quality & Safety outcomes data to show the full picture

Project Management

Full project management and promotional plan development

Differentiators

Our solutions are co-developed with pediatric hospitals to serve their unique needs

Real-Time Responses

Real-time survey response feedback to optimize response rates

Smart Promotion Tools

Smart promotion tools to target reminders to the right audience, with the right message, at the right time

Performance Comparison

Historic performance comparison (including ability to compare to years when Configo was not the survey administrator)

Near Instant Reporting

Near instant reporting, following survey conclusion, available at whatever level of granularity you seek

Connecting Results

Integration of survey results with Quality & Safety outcomes data to show the full picture

Project Management

Full project management and promotional plan development

Our Healthcare Experts

We bring decades of experience delivering analytical value to healthcare organizations across the globe

Meet the Team

Our Healthcare Experts

We bring decades of experience delivering analytical value to healthcare organizations across the globe

Meet the Team

Culture Safety Client Use Cases

Learn more about the challenges our clients are facing and how they’re using our best-in-class benchmarking tools

Our hospital administers the Safety Culture survey each year. How can we extract greater value from it?

You aren’t alone in feeling this way! We’ll help you trend performance year over year and link the survey results with your actual safety outcomes data, using it as a tool to drive outcomes improvement

We struggle with response rates to our survey, how can you help us to improve our performance?

Using real-time response rates by department & clinical area, linked to dynamic outbound promotion tools, we supercharge our clients’ survey engagement.

How do our Safety Culture scores compare to other pediatric hospitals?

Benchmarking is that the heart of everything that we do and, unlike our competition, we only ever compare you to other pediatric facilities.

Equity

Explore our Equity benchmarking solution for actionable insight on relative performance to reduce inequality

Learn More

Equity

Explore our Equity benchmarking solution for actionable insight to reduce inequality

Learn More

Children’s National Hospital

“Configo represents a solution to one of our major challenges: providing our clinicians and administrators with credible, comparative outcomes data.”

David Wessel MD
Chief Medical Officer for Hospital and Specialty Services

Children’s National Hospital

“Configo represents a solution to one of our major challenges: providing our clinicians and administrators with credible, comparative outcomes data.”

David Wessel MD
Chief Medical Officer for Hospital and Specialty Services